1. Acceptance of Terms

By booking a ride or using the AviOn Reserve website, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Reservations and Payment

All bookings require a valid credit or debit card. Payment is collected at the time of booking. Prices shown are estimates based on the information you provide; final charges may vary due to actual mileage, tolls, wait time, or changes to your itinerary. AviOn Reserve reserves the right to correct pricing errors.

3. Cancellation Policy

Cancellations made more than 24 hours before scheduled pickup: full refund
Cancellations made 6–24 hours before scheduled pickup: 50% refund
Cancellations made less than 6 hours before pickup or no-shows: no refund

To cancel, please contact us at reserve@avionreserve.com or call 720.877.4103.

4. Passenger Conduct

Passengers are expected to treat AviOn Reserve chauffeurs and vehicles with respect. AviOn Reserve reserves the right to end a trip immediately and charge the full fare if a passenger is abusive, intoxicated to the point of being a safety risk, or causes damage to the vehicle. Cleaning fees may apply for excessive mess or damage.

5. Limitation of Liability

AviOn Reserve is not liable for delays caused by traffic, weather, flight schedule changes, or other circumstances beyond our control. Our liability for any claim arising from a booking is limited to the amount paid for that booking.

6. Flight Monitoring

For airport transfers, AviOn Reserve monitors your flight status using the flight number you provide. Providing an incorrect flight number may result in missed or delayed pickups; AviOn Reserve is not responsible for such outcomes.

7. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Denver County, Colorado.

8. Changes to Terms

AviOn Reserve reserves the right to modify these Terms at any time. Continued use of our service after changes constitutes acceptance of the updated Terms. We will post the revised Terms on this page with an updated date.

9. Contact

Questions about these Terms? Contact us at reserve@avionreserve.com.